Privacy Policy

Last Updated: August 18, 2025 at 10:30 AM EAT

Introduction

At the Kenya Water and Sanitation Civil Society Network (KEWASNET), we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our commitment to safeguarding your data as you engage with our website, services, and water, sanitation, and hygiene (WASH) initiatives. By using our platform, you agree to the data practices described herein, and we encourage you to read this policy carefully to understand how we handle your information.

What Does This Privacy Notice Cover?

This Privacy Notice applies to all personal data we collect through our website (kewasnet.co.ke), event registrations, newsletter subscriptions, surveys, and any other interactions with KEWASNET. It details how we collect, process, store, and protect your information, as well as your rights under the Kenyan Data Protection Act, 2019. This policy does not cover data collected by third-party sites linked from our platform, which are subject to their own privacy policies.

What is Personal Data?

Personal data refers to any information that can be used to identify you, either directly or indirectly. This includes, but is not limited to, your name, email address, phone number, financial details, and online identifiers such as Anonymized IP addresses. At KEWASNET, we handle this data responsibly to support our WASH advocacy and community engagement efforts while adhering to legal standards.

How Do We Collect Personal Data?

We collect personal data through various methods to deliver our services and improve your experience. These methods include direct interactions (e.g., forms), automated technologies (e.g., Google Analytics), and third-party sources where applicable. The specific data collected and the methods used are detailed in the table below.

Data Collected and How We Collect It

Data Collected	How We Collect the Data
1. Personal Information	Collected when you provide your name, gender, or date of birth through registration forms, event sign-ups, or profile creation on our website.
2. Contact Information	Gathered when you submit your email address, phone number, or postal address via newsletter subscriptions, contact forms, or event registrations.
3. Identification Details & Documentation	Collected if you provide identification documents (e.g., ID numbers or passports) for verification during specific programs or partnerships, with your consent.
4. Financial Information	Obtained when you make donations or purchase resources, processed securely by third-party payment providers (e.g., credit card details are not stored by us).
5. Tracking Information	Collected via Google Analytics, which tracks usage data (e.g., pages visited, time spent) and device information (e.g.,Anonymized IP address, browser type) to analyze website performance. Click to check out our Google Analytics Policy > Google Analytics Policy

How Do We Use Your Personal Data?

We use your personal data for the following purposes to support our mission and enhance your experience:

Service Delivery: To provide access to our knowledge-sharing platforms, event registrations, and WASH-related resources.
Communication: To send you newsletters, updates, or promotional materials about our initiatives (with your consent, which you can withdraw at any time).
Improvement: To analyze usage patterns and improve our website, services, and advocacy efforts based on your feedback and Google Analytics insights.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our policies.
Personalization: To tailor content and recommendations relevant to your interests in water and sanitation issues.

We rely on your consent, contractual necessity, and legitimate interests (where applicable) as legal bases for processing your data, in line with the Kenyan Data Protection Act, 2019.

Your Data Protection Rights

Under the Kenyan Data Protection Act, 2019, and other applicable regulations, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your data where it is no longer necessary or where you withdraw consent.
Restriction: Limit how we use your data under certain circumstances.
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Data Portability: Request your data in a structured, machine-readable format for transfer to another organization.

To exercise these rights, contact us at info@kewasnet.co.ke. We may require verification of your identity before processing your request.

Data Security

We prioritize the security of your personal information and employ a range of measures to protect it, including:

Encryption of sensitive data during transmission and storage.
Regular security assessments and updates to our systems.
Access controls to limit data access to authorized personnel only.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries outside Kenya (e.g., for cloud storage or service providers). We ensure that such transfers comply with the Kenyan Data Protection Act, 2019, and include appropriate safeguards, such as standard contractual clauses.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Significant changes will be communicated via email or a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Email: info@kewasnet.co.ke

Address: KEWASNET Secretariat, P.O. Box 30725-00100, Nairobi, Kenya

Phone: +254 (705) -530-499